I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation: within 6 hours of purchase
The following items can’t be returned or exchanged
- Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Returns and exchange details
We cannot accept returns or refunds on engraved items unless we made the error. Once item is personalized it becomes unique and absolute.
Item arrived damaged:
In the even your shipment arrived damaged you must notify us as soon as possible. The time to file a claim with the shipping company is only 5 business days after you receive your shipment. Once the claim is approved we will be able to replace it.